Terms & Conditions

Effective Date: July 26, 2026

Welcome to Cruz Cleaning LLC ("Cruz Cleaning," "we," "our," or "us"). By accessing our website, requesting an estimate, scheduling services, or using our services, you agree to these Terms & Conditions.

If you do not agree to these Terms, please do not use our website or services.

Cruz Cleaning LLC provides residential and commercial cleaning services. All estimates, appointments, and services are subject to availability and may be modified or canceled as necessary.

Any estimates or quotes provided are based on the information available at the time of the estimate. Final pricing may change if the scope of work differs from the original request.

Appointments are scheduled based on availability. If you need to cancel or reschedule an appointment, please contact us as soon as possible.

We reserve the right to reschedule appointments due to weather, emergencies, staffing availability, or circumstances beyond our reasonable control.

Payment is due according to the terms agreed upon when services are scheduled. Failure to make timely payment may result in delayed or suspended services.

All content on this website, including text, images, graphics, logos, and other materials, is the property of Cruz Cleaning LLC unless otherwise noted and may not be copied, reproduced, or distributed without prior written permission.

While we strive to provide high-quality cleaning services, we cannot guarantee that every stain, odor, or condition can be completely removed. Services are provided on an "as available" and "as is" basis to the extent permitted by applicable law.

To the fullest extent permitted by law, Cruz Cleaning LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services.

Our total liability for any claim relating to our services shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

By providing your mobile phone number and expressly consenting to receive text messages from Cruz Cleaning LLC, you agree to receive SMS communications related to:

• Service inquiries
• Estimates and quotes
• Appointment scheduling
• Appointment confirmations
• Appointment reminders
• Service updates
• Customer support

Message frequency varies depending on your interactions with Cruz Cleaning LLC.

Message and data rates may apply depending on your wireless carrier and mobile plan.

You may opt out at any time by replying STOP to any text message. After opting out, you will receive one final confirmation message.

For assistance, reply HELP or contact us using the information below.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

Cruz Cleaning LLC does not sell, rent, share, transfer, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.

We may update these Terms & Conditions from time to time. Any revisions will become effective when posted on this page with an updated Effective Date.

These Terms shall be governed by and interpreted under the laws of the State of Illinois, without regard to its conflict of law principles.

Cruz Cleaning LLC

Email: info@cruzcleaning.llc

Phone: (224) 465-0925